Building Winning Teams
DAY ONE: Morning
DEFINING A TEAM
The course starts by asking the trainees to define a team individually. From their feedback, a consensus is formed and becomes a working base from which to work for the course.
KNOWING YOUR TEAM
Based on a survey developed by R. M. Belbin (Cambridge) is used to show how individuals fall into most-used and least-used categories of team roles. Knowing this information is helpful not only in building awareness of individual strengths and weaknesses on a team, but also helps a leader to assign tasks based on individual traits.
A team survey is conducted to analyze how individuals in a group can see situations quite differently. Once identified, these differences can lead to group disharmony. The survey shows participants how they can maximize differences by acknowledging that they exist and developing strategies for resolution.
As the previous exercise highlighted potential stumbling blocks to smooth communication, ideas for enhancing delegation style are introduced. Through group discussion, options are elicited and ranked according to effectiveness.
DAY TWO: Morning
Day Two starts with a discussion focusing on how managers can maximize their leadership skills. A series of slides are used to give participants options for defining leadership and leadership responsibilities and integrating them into their management style.
SETTING TEAM OBJECTIVES
A group activity is conducted to identify and create team objectives. Slides are used to discuss steps for setting subordinate objectives and improving and evaluating subordinate skills.
Designed to enhance group decision-making process, trainees are asked to discuss several scenarios in which efficiency is needed to reach an effective conclusion. Feedback is given on one’s ability to integrate the previously discussed skills as well as on personal style.
IMPROVING INTERNAL COMMUNICATION
The last segment is designed to improve communication skills through a series of exercises. Ideas for being sensitively direct, handling conflict, and delegating with dignity are introduced. Each trainee is then asked to make an action plan for subsequent integration.